Privacy Policy

This policy transparently explains how GPlus25 collects, uses, stores and protects users' personal data within the use of the platform.

Service provider identification

The GPlus25 service is promoted and provided by Rui Armando Mendes Costa Novais as an individual operator under the GPlus25 brand.

  • Operator: Rui Armando Mendes Costa Novais
  • Portuguese tax number: 225335484
  • Brand: GPlus25
  • Email: hello@gplus25.com

1. Data Controller

Rui Armando Mendes Costa Novais, Portuguese tax number 225335484, is the controller of personal data collected through this website and the services provided under the GPlus25 brand.

2. Collected Personal Data

During the use of the platform, we may collect and process the following categories of information:

  • Name, email address and basic account identification and contact data.
  • Country, language, time zone and country suggested from technical information transmitted by the browser or website-delivery infrastructure.
  • Protected authentication credentials, last login, number of logins, start of access monitoring and logs of relevant account changes.
  • Plan, trial period, access role, subscription status, validity dates and payment, billing or order references.
  • Analysis profile, weights, indicators, interface preferences and other parameters selected by the user.
  • Recorded picks, markets, stakes, odds, results and performance indicators, including profit, ROI and hit rate.
  • Testimonials, support requests, communications and data voluntarily submitted through forms.
  • Newsletter preferences, confirmation or unsubscribe status, and records of consent given or withdrawn.
  • Technical data such as IP address, browser, device, navigation, interaction and security logs.

3. Purpose of Data Processing

Collected data is used exclusively to ensure the efficient, secure and personalized operation of the platform.

  • Account creation, authentication and management.
  • Provision of subscribed services, preference customisation and calculation of pick performance.
  • Subscription management, billing, support, complaints and fraud prevention.
  • Informational and technical communications and, where authorised, marketing or newsletter communications.
  • Operational security, diagnostics, auditing and proportionate service improvement.

4. Legal Basis

Data processing is based on user consent, contractual execution of subscribed services and compliance with applicable legal obligations.

4.1. Tipster Community and Monthly Rankings

Participation in the public tipster community is optional and requires express consent in the account settings. When a user opts in, GPlus25 may show members with ranking access the profile name, account email, recorded picks and related performance indicators, including stakes, odds, results, profit, ROI and hit rate.

Without consent, the user is not included in rankings and no public profile is created. Consent may be withdrawn at any time in the account settings. Withdrawal removes ranking entries and makes the profile and picks inaccessible, without affecting the lawfulness of processing carried out before withdrawal.

Legal bases by purpose

  • Contract performance: account creation and management, authentication, delivery of subscribed features, customer support, billing and subscription management.
  • Legal obligations: tax and accounting duties, responses to authorities and legally required retention.
  • Legitimate interests: platform security, fraud and abuse prevention, technical diagnostics, service improvement and the establishment, exercise or defence of legal claims, after balancing the data subject's rights.
  • Consent: non-essential marketing communications and non-essential cookies, where used. Consent may be withdrawn at any time without affecting earlier processing.

Recipients, processors and transfers

Data may be processed by hosting and infrastructure, authentication, email and support, payment and billing, fraud-prevention and professional-advisory providers, and by public authorities where legally required. Each provider receives only the data needed for its role.

Some providers may process data outside the European Economic Area. In those cases, adequacy decisions, Standard Contractual Clauses or another valid GDPR safeguard are used. Information about the applicable safeguard may be requested at hello@gplus25.com.

Source, required data and retention

Data is obtained directly from the user, device and use of the service and, for payment status, references and billing, from the payment provider. GPlus25 does not receive full card details.

Data marked as required is necessary to create the account, authenticate the user, enter into or perform the subscription and comply with legal duties. Without it, the account or contracted service may not be available.

  • Account and contract data: during the relationship and afterwards for the period needed to meet obligations and defend legal claims.
  • Tax and billing data: for the applicable statutory period.
  • Technical and security logs: for a period proportionate to risk, incident investigation and legal defence.
  • Consent-based data: until consent is withdrawn, without prejudice to applicable retention duties.

Automated decisions and CNPD complaint

GPlus25 does not make solely automated decisions about users that produce legal or similarly significant effects. Statistical models analyse sporting events and are not used for personal profiling with such effects.

Data subjects may lodge a complaint with the Portuguese Data Protection Authority (CNPD), without prejudice to other administrative or judicial remedies. www.cnpd.pt

5. Third Party Sharing

GPlus25 does not sell personal data. Sharing may only occur with technological providers strictly necessary for platform operation or by legal obligation.

6. Payment Processing

Payments and subscriptions are processed by Dodo Payments, which acts towards the buyer as merchant of record, authorised reseller and the party responsible for payment processing, invoicing, taxes, fraud prevention, disputes and refunds.

GPlus25 does not directly store or process full bank card details or sensitive payment methods.

Read the Dodo Payments Privacy Policy.

7. Retention Period

Personal data will be retained only for the period strictly necessary for service execution, legal compliance and platform security maintenance.

When a user requests account deletion, access and current-use identifiers are deleted or made inaccessible and consent-based data is no longer published. Certain subscription, payment, security, audit or legal-defence records may be retained or pseudonymised for the period required by the relevant obligation. The request does not erase data that the law requires to be retained.

8. User Rights

Under the General Data Protection Regulation (GDPR), the user may exercise the following rights at any time:

  • Right of access to personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure where legally applicable.
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time without affecting the lawfulness of earlier processing.
  • Right to object to direct-marketing communications.

Requests are normally answered within one month, subject to extensions permitted by the GDPR. To protect the data subject, reasonable information may be requested to confirm identity. Exercising rights is free of charge except for manifestly unfounded or excessive requests as provided by law.

9. Information Security

Appropriate technical and organizational measures are implemented to prevent unauthorized access, loss, alteration, improper disclosure or abusive use of stored information.

Where only strictly necessary cookies are used, they are limited to functions such as security, authentication, session management, fraud prevention and language preference. Analytics, advertising or other non-essential cookies, if introduced, will only be activated after consent and may be rejected or disabled through cookie preferences.

10. Cookies and Similar Technologies

The platform may use cookies and equivalent technical technologies to improve navigation, remember preferences, enhance security and collect functional metrics.

Category Purpose Typical duration
Authentication and security Maintain the session, protect forms and prevent unauthorised use. Includes ASP.NET Core application cookies. Session or authentication period
Essential account and preferences Remember language, culture, time zone and the minimum data needed to display the account. Up to 12 months
Cookie preference Store the choice between essential cookies and authorisation of optional services. 12 months
External checkout Cookies that may be set by Dodo Payments when the user opens its checkout, subject to the Dodo Payments policy. Set by Dodo Payments

The choice can be reviewed at any time through “Cookie settings” in the landing-page footer. Refusing optional services does not prevent access to features that depend only on essential cookies.

11. Usage Data and Technical Logs

To protect the platform, prevent abuse, investigate incidents, correct errors and comply with legal obligations, GPlus25 may retain technical logs of access, usage, account changes, relevant operations and security events.

12. Third-Party Data and Sports Information

The platform may display statistics, results, schedules or sports data from external sources. This information is not the user's personal data and may be corrected, delayed, incomplete or removed by the relevant providers.

Because jurisdictions differ between countries, GPlus25 does not disclose current odds associated with operators or bookmakers. Any historical odds displayed are accounting records used in performance calculations; their source data may be retained internally for auditing without public disclosure. Minimum odds produced by the model are analytical thresholds, not betting offers.

13. Policy Updates

This policy may be updated at any time to reflect legal, technical or operational changes. The version published on the website will always be the active version.

14. Privacy Contact

Any request related to personal data, privacy or exercise of rights may be made through the official contact channels made available by the platform.

hello@gplus25.com

Version Versão de teste — effective from 31/07/2026